The Law of Expectations
Brian Tracy, The 100 Absolutely Unbreakable Laws of Business Success
How can you apply this law immediately:
Expect the best! Assume the very best of intentions on the part of your staff and coworkers. Assume from the start that they want to do a good job, make good decisions and get good results. When things go wrong, as they do continually, instead of over-reacting, sit down with the other person in a spirit of friendliness and ask questions to determine exactly what happened. There is usually a good reason for everything.
Start at home. Tell your spouse and children on a regular basis that you believe in them, that you think they are wonderful, that you love them and that you are proud of them. David McClelland of Harvard found that the very best and happiest families, the families that produced the highest achieving children, were characterized as "positive expectations" families.
The parents continually fed their children a stream of positve messages, reaffirming how much they loved them and believed in them. No matter what happened in the short term, the children always knew that their parents were behind them one hundred percent. And they didn't disappoint their parents.
Practice these same behaviors with your staff and coworkers. The very best managers, entrepreneurs, and salespeople are "high expectations" people, with everyone, and in everything they do.
Expect the best yourself. Imagine that you have unlimited potential and that you can accomplish anything that put your mind to. Imagine that your future is only limited by your own imagination, and that whatever you have accomplished up to now, it is only a small part of what you are truly capable of achieving. Imagine that your greatest moments lie ahead and that everything that has happened to you up to now has merely been a preparation for the great things that are yet to come.